--- title: How to gain access the area behind the Divider Panel in an Ascaso Steel DUO/DUO Plus PID description: Disassembly process for Ascaso Steel DUO / DUO PLUS PID home espresso machines to gain access to embedded electrical assemblies for diagnostics and troubleshooting. --- [Skip to content](https://support.ascaso-usa.com/how-to-gain-access-the-area-behind-the-divider-panel-in-an-ascaso-steel-duo/duo-plus-pid#main-content) English Show submenu for translations [![AscasoUSA-logo\_300x](https://support.ascaso-usa.com/hs-fs/hubfs/AscasoUSA-logo_300x.webp?width=202&height=50&name=AscasoUSA-logo_300x.webp)](https://ascaso-usa.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://ascaso-usa.com/pages/contact-us) [Contact us](https://ascaso-usa.com/pages/contact-us) Search here for related support articles - There are no suggestions because the search field is empty. 1. 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[DUO/DUO Plus](https://support.ascaso-usa.com/troubleshooting?hsLang=en#duo-duo-plus) # How to gain access the area behind the Divider Panel in an Ascaso Steel DUO/DUO Plus PID ## Steps to gain access to parts region behind Divider Panel in Ascaso Steel DUO / DUO Plus PID to gain access to steam pump, top of steam thermoblock, and other embedded assemblies. **Step 1)** Remove the top panel screws (the top 2 screws on the back panel, use 2.5mm metric allen key) ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-36-33-5178-PM.png?width=468&height=351&name=image-png-Feb-10-2026-06-36-33-5178-PM.png) **Step 2)** remove the ground wire from the top panel ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-36-49-2762-PM.png?width=300&height=399&name=image-png-Feb-10-2026-06-36-49-2762-PM.png) **Step 3)** Remove 3 screws from the back panel, side panel and inner panel ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-37-13-8236-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-37-13-8236-PM.png)![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-37-20-1405-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-37-20-1405-PM.png) **Step 4)** Remove the silicone exhaust tubes (x2)  ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-38-05-8898-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-38-05-8898-PM.png)![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-38-12-4785-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-38-12-4785-PM.png) **Step 5)** Mark the water suction/discharge tubes and gently pull them towards the front of the machine ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-39-08-5581-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-39-08-5581-PM.png)![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-39-30-7212-PM.png?width=468&height=624&name=image-png-Feb-10-2026-06-39-30-7212-PM.png) **Step 6)** Disconnect the upper-left wire from the SSR ![](https://support.ascaso-usa.com/hs-fs/hubfs/image-png-Feb-10-2026-06-39-51-4899-PM.png?width=426&height=568&name=image-png-Feb-10-2026-06-39-51-4899-PM.png) **Step 7)** Finally, lift the divier panel out to now access the steam pump, top of the steam thermoblock, and other embedded assemblies. - [Getting started](https://support.ascaso-usa.com/getting-started?hsLang=en#main-content) - [Barista T](https://support.ascaso-usa.com/getting-started?hsLang=en#barista-t) - [DUO/DUO PLUS](https://support.ascaso-usa.com/getting-started?hsLang=en#duo-duo-plus) - [All Ascaso Home Machines](https://support.ascaso-usa.com/getting-started?hsLang=en#all-ascaso-home-machines) - [Troubleshooting](https://support.ascaso-usa.com/troubleshooting?hsLang=en#main-content) - [DUO/DUO Plus](https://support.ascaso-usa.com/troubleshooting?hsLang=en#duo-duo-plus) - [Ascaso Home Machines](https://support.ascaso-usa.com/troubleshooting?hsLang=en#ascaso-home-machines) - [Baby T Plus](https://support.ascaso-usa.com/troubleshooting?hsLang=en#baby-t-plus) - [Technical Revision Updates](https://support.ascaso-usa.com/technical-revision-updates?hsLang=en#main-content) - [Ascaso Home Equipment](https://support.ascaso-usa.com/technical-revision-updates?hsLang=en#ascaso-home-equipment) - [FAQs](https://support.ascaso-usa.com/faqs?hsLang=en#main-content) - [Ascaso Home Machines](https://support.ascaso-usa.com/faqs?hsLang=en#ascaso-home-machines) - [Support](https://support.ascaso-usa.com/support?hsLang=en#main-content) - [Packaging / Accessories / Etc](https://support.ascaso-usa.com/support?hsLang=en#packaging-accessories-etc) - [Barista T](https://support.ascaso-usa.com/support?hsLang=en#barista-t) - [Technical Documentation](https://support.ascaso-usa.com/support?hsLang=en#technical-documentation) - [Ascaso Home Repair Technicians](https://support.ascaso-usa.com/support?hsLang=en#ascaso-home-repair-technicians) - [Ascaso Warranty](https://support.ascaso-usa.com/support?hsLang=en#ascaso-warranty) - [Ascaso USA Return Policy](https://support.ascaso-usa.com/support?hsLang=en#ascaso-usa-return-policy) - [Ascaso USA Shipping Policy](https://support.ascaso-usa.com/support?hsLang=en#ascaso-usa-shipping-policy) - [Part Diagrams](https://support.ascaso-usa.com/support?hsLang=en#part-diagrams) [![AscasoUSA-logo\_300x](https://support.ascaso-usa.com/hs-fs/hubfs/AscasoUSA-logo_300x.webp?width=202&height=50&name=AscasoUSA-logo_300x.webp "AscasoUSA-logo_300x")](https://ascaso-usa.com/) [mailto:Info@AscasoUSA.com](mailto:Info@AscasoUSA.com) Copyright © 2026, Ascaso USA